cliniquemediplex.com

Privacy Policy

Introduction

Mediplex is committed to protecting the privacy and confidentiality of all individuals who visit our website or receive services from our clinic. This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with our website or communicate with our clinic.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you interact with our website or contact Mediplex, certain information may be collected to allow us to provide services and respond to your inquiries.

Personal Information

Personal information may include

Name
Email address
Phone number
Appointment request information
Membership inquiries
Messages submitted through contact forms

This information is collected only when voluntarily provided by users.

Technical Information

Our website may automatically collect limited technical data including

IP address
Browser type
Device information
Pages visited on the website
Date and time of website access

This information helps improve website performance and user experience.

How We Use Your Information

Information collected through the website may be used for the following purposes

Responding to appointment requests or inquiries
Providing information about clinic services or membership programs
Improving the functionality and performance of the website
Maintaining website security
Communicating relevant updates related to your inquiry

Mediplex only uses personal information for legitimate clinical or administrative purposes.

Medical Information and Confidentiality

Mediplex respects the confidentiality of all medical information. Any personal health information collected during consultations or through the patient portal is handled according to applicable medical privacy standards and regulations.

Medical records are managed through secure electronic medical record systems and are accessible only to authorized healthcare professionals.

Patient Portal

Patients may access their secure portal through the Mediplex electronic medical record system.

Patient Portal
https://cliniquemediplex.medesync.com

Information accessed or submitted through the patient portal is protected by the security standards implemented by the electronic medical record provider.

Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance website functionality and understand how visitors interact with the site.

Cookies may be used to

Improve website navigation
Remember user preferences
Analyze website traffic

Users may disable cookies through their browser settings if they prefer not to allow this functionality.

Information Sharing

Mediplex does not sell, rent, or trade personal information to third parties.

Information may only be shared in limited circumstances such as

When required by law or regulatory authorities
When necessary for secure healthcare administration
When required to provide requested services through trusted service providers

Any third party partners are required to maintain strict confidentiality and data protection standards.

Data Security

Mediplex takes appropriate technical and administrative measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

Security practices include

Secure data storage
Restricted access to sensitive information
Regular monitoring of system security

While every effort is made to protect information, no internet transmission can be guaranteed to be completely secure.

Third Party Links

This website may contain links to third party websites for informational purposes. Mediplex is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites.

Your Privacy Rights

Individuals may request access to or correction of personal information held by the clinic. If you have questions about how your information is handled, you may contact Mediplex directly.

Updates to This Privacy Policy

Mediplex may update this Privacy Policy from time to time to reflect changes in regulations, services, or website practices. Updated policies will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how personal information is handled, please contact Mediplex through the clinic’s official communication channels.

Email Us:  info@cliniquemediplex.com

Call Us:  33344535343